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We are here to help
Questions about setup, your license or your order? Email us and we will reply as soon as we can.
To help us reply faster, include
- Your License Key
- The bot you use, Gold or Bitcoin
- The email address on your order
- A screenshot of your chart and of the Experts tab in MetaTrader
- For a payment question, your PayPal or crypto transaction reference
Never send your PIN. We will never ask for it. Anyone who has your License Key and PIN can move your license.
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About support. We help with installation, licensing, payments and technical problems with the bots. We cannot give investment advice, recommend lot sizes for your personal situation, or manage your account.
Risk warning. Trading leveraged products such as Gold and Bitcoin CFDs carries a high level of risk and is not suitable for everyone. You may lose some or all of your capital. Automated trading does not remove that risk, and no profit is guaranteed. Past or simulated results are not a guide to future results. Nothing on this site is investment advice. Read the full risk disclosure.